27 Mar 2020

COVID-19 NEWS

As a valued customer of Marble Trend we appreciate the trust you place in our business, our products, and our people. In the current environment, it’s important for all of us to monitor the rapidly-evolving situation regarding COVID-19 and therefore we wanted to provide an update on how we are handling the situation.

We are continuing to take health precautionary measures to protect our customers & staff in an effort to reduce the risk of exposure at our Toronto showroom & warehouse including:

UPDATE AS OF MAY 20, 2020

  1. Please note our showroom & warehouse is OPEN. Hours are Monday to Friday from 8:00am to 5:30pm, and 9am to 4pm on Saturdays.

  2. Every visitor is required to sign in upon entrance to our facility.

  3. Customers may be asked to leave if expressing visual sickness and/or coughing.

  4. We kindly ask customers to respectfully keep distance between yourself & our staff members, and avoid touching products/surfaces.

  5. We have implemented a no handshake policy.

  6. Social Saturday gatherings are cancelled until further notice.

For the safety of all our customers & staff members, if you’ve traveled or visited a hospital in the last 14 days, we kindly ask that you do not enter our premises at this time.

We are available by phone at (416) 783-9911 or 1-800-479-2931 and by email at info@marbletrend.com at your convenience.

You can shop our Collections online at www.marbletrend.com, and our Live Chat is available from 8:30am to 5:30pm.

Please note that these precautionary measures are being taken to keep everybody safe and healthy. It is presently unclear how long these restrictions will remain in place, but we will continue to communicate regularly as the situation evolves. As always, we are available to chat with you over the phone or communicate by email.

Furthermore, in maintaining the highest level of service and to ensure minimal disruption to our business dealings with you, we are working with our suppliers, vendors, and service providers to ensure resiliency in our supply chain and continuity in our day to day operations.

We thank you for your understanding and your continued support during this challenging time.

Regards,
The Marble Trend Team


TORONTO SHOWROOM: 310 Oakdale Rd, Toronto, ON, M3N 1W5
(416) 783-9911marbletrend.com | info@marbletrend.com

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